Last updated: [02/09/2025]

At Champ Chevaux, we are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a booking with us.

1. Information We Collect

We may collect the following personal information:

Full name
Contact details (email address, phone number, postal address)
Booking details (dates, number of guests, special requests)
Payment information (processed securely via third-party platforms)
Any other information you voluntarily provide (e.g. in contact forms)

2. How We Use Your Information

We use your personal information to:

Process and manage your bookings
Communicate with you about your stay
Send booking confirmations or updates
Respond to your enquiries
Improve our website and services

We do not sell or rent your personal data to third parties.

3. Data Storage and Security

Your personal information is stored securely and only accessible by authorised personnel. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

If you book through a third-party platform (e.g. booking site), their privacy policies also apply.

4. Cookies and Website Tracking

Our website may use cookies or tracking tools to improve user experience, analyse website traffic, and understand visitor behaviour. You can control cookie preferences through your browser settings.

5. Your Rights

You have the right to:

Access or request a copy of your personal data
Request corrections to inaccurate data
Ask us to delete your data (unless we’re legally required to keep it)
Withdraw consent for marketing communications at any time

To make a request, please contact us at:
📧 champchevaux@outlook.com

6. Third-Party Services

We may use third-party services (e.g. booking engines, payment processors, email providers). These services are governed by their own privacy policies and are responsible for complying with data protection laws.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in regulations or our services. The latest version will always be available on our website.

If you have any questions about this Privacy Policy or how your data is handled, please contact us.